With an annual turnover of approximately £324m South Essex Partnership University NHS Foundation Trust (SEPT) is one of the most successful Foundation Trusts in the country providing integrated care including mental health, learning disability, social care and community services. We provide services across Bedfordshire, Essex, Luton and Suffolk and employ approximately 7,000 people and serve a population of 2.5 million.
SEPT is the first mental health and learning disability trust to achieve University Trust status. Traditionally, community-based Trusts were prevented from gaining University Trust status, as the Government’s criteria largely depended on the numbers of doctors being trained by a Trust. SEPT’s success has kick-started national reform of this old-fashioned model, by shifting the emphasis onto the academic achievements of the whole staff team.
In last year’s prestigious Healthcare 100 Awards SEPT set a new record of seven award category wins and moved up from the previous year’s eighth ranking to take first place this year and also the enviable accolade of Top NHS Healthcare Employer. SEPT was also voted Top Mental Health Trust in the Healthcare 100 survey that names the top 100 healthcare providers to work for in the UK. SEPT was also runner up in the Top Healthcare Employer for Nurses and Midwives and Commitment to Clear Roles and Responsibilities and Jobs That Make A Difference.
This year SEPT celebrated the news that it achieved the national Investors in People (IiP) Gold Level status, the Health and Wellbeing Practice Award and Staying Healthy at Work (SHaW) in Essex. The accreditations are valid for three years and means that the Trust demonstrates good employer practice. And with our ‘Two Ticks’ accreditation we demonstrate our commitment to creating a positive environment that encourages disabled people to seek and maintain employment with us.
This trust supports the Nursing Times Speak Out Safely campaign. This means we encourage any staff member who has a genuine patient safety concern to raise this within the organisation at the earliest opportunity.
Patient safety is our prime concern and our staff are often best placed to identify where care may be falling below the standard our patients deserve. In order to ensure our high standards continue to be met, we want every member of our staff to feel able to raise concerns with their line manager, or another member of the management team. We want everyone in the organisation to feel able to highlight wrong doing or poor practice when they see it and confident that their concerns will be addressed in a constructive way.
We promise that where staff identify a genuine patient safety concern, we shall not treat them with prejudice and they will not suffer any detriment to their career. Instead, we will support them, fully investigate and, if appropriate, act on their concern. We will also give them feedback about how we have responded to the issue they have raised, as soon as possible.It is not disloyal to colleagues to raise concerns; it is a duty to our patients.
Misconduct or malpractice should never be tolerated,while mistakes and poor practice may reveal a colleague needs more training or support, or that we need to change systems or processes. Your concerns will be dealt with in an open and supportive manner because we rely on you to ensure we deliver a safe service and ensure patient safety is not put at risk. We also want this organisation to have the confidence to admit to mistakes and to use them as learning opportunities.
Whether you are a permanent employee, an agency or temporary staff member, or a volunteer, please speak up when you feel something is wrong.We want you to be able to Speak Out Safely.